Currency conversion
For orders in foreign currencies, a foreign currency conversion is generally necessary. Before you sign an order, George checks whether live rates are available. If there are no current rates, you can sign the order using the Erste Group Fixing or try again at a later date. The Erste Group Fixing rate is the daily rate for foreign currency payments.
If you have a current rate available, you can select a disposer for signing. Then select your usual signing method. Click on "Next" to request the current live rate.
Important: You now have 55 seconds to fix this rate and sign the transaction. George uses a timer to show you how much time you have left. If this is too fast for you, you can request a new rate by clicking on "Update".
At the moment you can combine 21 currencies for the live rate with Euro with George: Australian Dollar, Bulgarian Leva, Canadian Dollar, Swiss Franc, Czech Koruna, Danish Krone, British Pound, Hong Kong Dollar, Croatian Kuna, Hungarian Forint, Japanese Yen, Mexican Peso, Norwegian Krone, New Zealand Dollae, Polish Zloty, Romanian Leu, Serbian Dinar, Swedish Krona, Singapore Dollar, US Dollar, South African Rand
Requirements for an order with FX live rate
You can execute an order with FX live rate if these four conditions are fulfilled:
- Euro is involved as currency
- The sender account is with Erste Bank and Sparkasse
- You have manually created the order at George Business
- The order has a maximum value of EUR 1.000.000,-.
Please note: No currency conversion is necessary if the order currency is the same as the account currency (e.g. an order in US dollars from a USD account).
Trading time for the live rate
You can request "live rate" information on bank business days 24 hours a day (however, there is a maintenance window from 07:00 - 07:15 a.m.) if you have the authorisation. Exceptions may be made on days such as New Year's Eve.
Special features
Within the scope of the authorisation, it is the final disposer (in the case of collective signing, the secondary signee) who requests and authorises the live rate. With the signing of the order, the final disposer also agrees to the displayed near-market live rate.
If you have signed an order with a live rate, George will show you a detailed overview with all the information about the order, such as the value in the account currency or the exchange rate. You can also find this information in the transaction history , which are also exported if you print out the transaction details.
Please note: Requesting and signing a live rate is ONLY possible in the George Business browser version, not with the George Business app. If you sign such an order in the app, the end-of-day rate (Erste Group Fixing) is used as the exchange rate.