Debit Mastercard
Greater flexibility with your BankCard
- Pay with your iPhone or Android smartphone
- Make worldwide payments at more locations than ever before
- Easy and secure online shopping
Use your Debit Mastercard to withdraw money from any ATM – and pay cashless wherever you see the Mastercard mark, online as well. Your payments will be debited instantly from your current account. And here's what's new: Digitalise your debit card in the George app yourself and make contactless payments using BankCard Mobil – for your Apple and Android device.
Your Debit Card at a Glance
Advantages of your Debit Card
Easy Banking on the Go
Use your debit card at self-service terminals in branches of Erste Bank and Sparkassen near you and across Austria.
Never forget your PIN again
Retrieve your forgotten PIN again any time with the George app, whether at home or on the go.
Protect your card with Geo Control
Geo Control protects you from unauthorised cash withdrawals outside Europe. Activate Geo Control or unlock access in George or the George app to make cash withdrawals when traveling.
Let George do it
Too many cards in your wallet?
Free up space in your wallet using the Multi-Account Function in George. Manage multiple accounts at ATMs and self-service terminals with just your debit card.
Here is how to set it up in the George browser version:
- Select the debit card you want to link from “Your Products” in the menu on top
- Select “Debit Card (s)” in the menu on the left, scroll down to “Other linked accounts” and click on “Edit”.
- Select the accounts you want to link, click “Save” and confirm the changes using George ID.
Here is how to set it up in the George browser version:
- Select the account the debit card is linked to.
- Select “Functions”, scroll down to “Cards” and select the debit card you want to link.
- Select “Functions” again and then “Link card to account” and confirm the changes using George ID.
Forgot your PIN? View it in George
George Web
- Select the debit card account.
- Click on "Debit card(s)" and in the next step on "Your Code (PIN)".
- After your signing, George will display your PIN with a countdown for 20 seconds.
George App
- Select the debit card account.
- Click on "Functions" and "Display PIN".
- Sign the action with your signing method and you will see your PIN displayed for 20 seconds.
We no longer send out new PINs by regular mail. Depending on card type, a small fee may be charged for retrieving your code, like the fee for ordering a new PIN.
Hint: Change the PIN for your card to a code you choose yourself at a self-service device in your local bank branch.
Questions and answers
The term “debit” means that your new card is a debit card. The term for debit card in Austria is “Debitkarte” but people often use the word “Bankomatkarte”. Payments you make with your Debit Mastercard are debited from your account immediately, always giving you a clear and up-to-date overview of your spending and expenses.
If your debit card gets stolen or you lost your card, you want to make sure as quickly as possible that nobody can access or misuse your financial information. Please make sure to immediately lock your debit card via the George browser version or the George app and reorder your card. The card airbag protects you against misuse of your card. Any damage will be fully reimbursed, without a deductible. Please make sure always to store your PIN separately from your card.
If your debit card has a digital PIN, you must retrieve your PIN online via George browser version or the George app once before making your first digital online payment. This security measure helps protect your card from misuse. Your card has a digital PIN if you did not receive a PIN envelope by regular mail.
- The 16-digit card number on the front of your Debit Mastercard
- The expiration date of your Debit Mastercard
- The 3-digit security code on the back of your card
No, you cannot apply in-game credit entries to your Debit Mastercard or current account. Any such attempts will be automatically rejected.
You will soon be able to deactivate and reactivate online payments with the Debit Mastercard in George and in the George app.
To qualify for using the BankCard Mobil, a child must be at least 14 years old. A child’s legal representative can request to block the digitisation feature. For more information, please message your bank advisor in George or the George app or call +43 (0)50 100 - 50345
Please have the card blocked immediately in the George internet banking, in the George app or by telephone on 05 0100 - 50345. The card airbag protects you against misuse of your card. Any damage incurred is reimbursed in full - without a deductible. The card and code must be carefully stored.
Do you have questions?
Our team is happy to help. Contact us for advice and personalised support.