Last Article Update 05.01.2026
Sometimes life happens: Your debit card gets stolen, or you lose it in a moment of distraction. Either way, you want to make sure nobody can access or misuse your financial information. You can do that by immediately locking your debit card with George - in the app or web browser.
This article explains how to lock your debit card. In order to find out how to lock your credit card, please click here.
You can also go to your debit card via your current account (Current Account > Functions > Cards).
A new card will be reissued within 3 business days. A new code will be sent to you in up to 5 business days. The same goes for locking your credit card.
A new card will be be reissued within 3 business days. A new code will be sent to you in up to 5 business days. The same goes for locking your credit card.
If there’s no emergency and you simply want to deactivate certain card features, that’s also possible via the card's functions menu.
Card damaged? Or need a new card sooner - for example, if you're travelling close to the expiry date? You can also reorder your card. This will automatically lock your old card.
Author: Stephanie Schüller