Last Article Update 30.05.2025
Sometimes life happens: Your debit card gets stolen, or you simply lose it in an inattentive moment. Either way, you want to make sure that nobody can access or misuse your financial information. So, please, make sure to immediately lock your debit card via the George browser version or the George app.
This article explains how to lock your debit card. In order to find out how to lock your credit card, please click here.
A new card is being reissued within 3 business days. A new code will be sent to you within max. 5 business days. Same goes for locking your credit card.
A new card is being reissued within 3 business days. A new code will be sent to you within max. 5 business days. Same goes for locking your credit card.
If there’s no emergency and you simply want to deactivate certain card features, that’s also possible via the card's functions menu.
If your card is broken or, for example, you are going on a holiday trip shortly before its expiration date, you can reorder your card. Your old one is then automatically locked.
Author: Stephanie Schüller