Last Article Update 30.05.2025
Sometimes life happens: Your credit card gets stolen, or you simply lose it in an inattentive moment. Either way, you want to make sure that nobody can access or misuse your financial information. So, please, immediately lock your card via George.
This article explains how to lock your credit card. In order to find out how to lock your debit card (also called BankCard), please click here.
Your new card is being reissued within 3 business days. You can always access the PIN of your card via "Functions" -> "Show PIN".
Your new card is being reissued within 3 business days. You can always access the PIN of your card via "Card Features" -> "Your code (PIN)".
If there’s no emergency and you simply want to deactivate certain card features, that’s also easily possible via George.
If your card is broken or, for example, you are going on a holiday trip shortly before the card's expiration date, you can reorder your card. Your old one is then automatically locked.
Author: Stephanie Schüller