EBICS

The new Multi Bank Standard in Austria

Hello! What can we do for you?

EBICS Self-Service

The digital platform for managing your EBICS access data from Erste Bank und Sparkasse for integration into other electronic banking applications.

EBICS Changeover

Everything about the changeover from MBS to EBICS for customers with George Business or another electronic banking application or software.

corporate EBICS.GATE

The reliable MULTIBANKING CHANNEL to your bank.

 

EBICS Self-Service from Erste Bank und Sparkasse

EBICS Self-Service is the digital onboarding platform for you as an EBICS customer of Erste Bank und Sparkasse.

Who may use EBICS Self-Service from Erste Bank und Sparkasse?

If you are

  • an MBS customer of Erste Bank und Sparkasse, or
  • an EBICS customer of Erste Bank und Sparkasse

then you can use the EBICS Self-Service from Erste Bank und Sparkasse for your digital onboarding in EBICS.

You can also access the EBICS Self-Service directly in George Business.

Information on how to use it in George Business can be found here: George Business Help Center

Notes for MBS customers of Erste Bank und Sparkasse:

  • If you have integrated your Erste Bank und Sparkasse account into an MBS-capable electronic banking program, you automatically have the right to use the EBICS product at Erste Bank und Sparkasse.
  • If you use the MBS-capable electronic banking program called “Infinity” from the Raiffeisen banks, you can convert your Erste Bank und Sparkasse account from MBS to EBICS using the corresponding function in Infinity.

EBICS Changeover

  • Multibanking enables the management of all bank accounts at different Austrian banks via a single electronic banking application.
  • From October 7, 2024, companies throughout Austria will be able to switch from MBS (Multi Bank Standard) to EBICS (Electronic Banking Internet Communication Standard).
  • The previous national standard MBS is expected to be supported in parallel until November 2025 and will then be completely replaced by EBICS.

Important information about the change

Do you use an MBS-enabled electronic banking application at another Austrian bank (e.g. ELBA, BusinessLine) or non-bank software and have accounts from Erste Bank and the savings banks integrated into it?

  • Erste Bank and Sparkassen will support EBICS (for cross-bank access to your accounts) in addition to MBS from 07.10.2024.
  • From this date, you can technically switch your accounts at Erste Bank and Sparkassen to the EBICS protocol.
  • Your licensing bank, from which you obtain your current MBS-enabled electronic banking application (e.g. ELBA), will actively inform you about the time and the necessary steps for switching from MBS to EBICS. For example, it may be necessary to switch to a new electronic banking application that supports EBICS.

 

Do you use an MBS-enabled electronic banking application from Erste Bank and Sparkassen (George Business or telebanking MBS) and have accounts from other banks linked to it?

  • EBICS will soon be supported in George Business and you will be able to switch from MBS to EBICS for your third-party bank accounts at George Business. We will inform you in good time about the changeover to EBICS and all the necessary steps.
  • To benefit from the advantages of EBICS, it is necessary to switch to George Business. Telebanking MBS does not support this standard.

Important:

If you are supported in payment transactions by a tax advisor (e.g. when recording salary payments), it is advisable to consult with your tax advisor before converting to EBICS in order to rule out problems in payment processing during the MBS-EBICS conversion as far as possible.

Questions and answers about EBICS

Do you have any questions about the MBS-EBICS Changeover?

corporate EBICS.GATE
the reliable MULTIBANKING CHANNEL to your bank

The reliable multibanking channel to your bank. With EBICS you can transfer your payments directly and securely to us, retrieve account statements and check your account balance.

Your benefits:

  • Use of a modern, Internet-based and open transmission standard specifically for transaction management
  • Access to your account around the clock
  • Standardized direct connection from any EBICS-enabled software (electronic banking software, ERP software plug-in)
  • Connection of your payment accounts at ERSTE Bank und Sparkassen, ERSTE Group Bank, as well as at all our Group Member banking institutions in our international network of CEE countries such as Czech Republic, Slovakia, Romania, Croatia, Hungary, Slovenia, etc.
  • Supported protocol versions: EBICS 2.4, EBICS 2.5, EBICS 3.0 (BTF)

Your functional scope:

  • SEPA payment transactions - uniform, European payment transactions
  • Foreign payment transactions
  • Payment transactions via our Group Member banking institutions (CEE countries)
  • Account information - camt.052, MT942
  • Electronic account statement - PDF, camt.053, MT940
  • Return data carrier - camt.054
  • Dislocated subscription - enabling a worldwide, time and location separated collective release of your payment orders

Find more information here:

EBICS Parameter

Operating hours of the EBICS-Server: 7 x 24 (except maintenance).

Helpdesk for locking/unlocking of users
+43 (0)5 0100 – 50310, the helpdesk is available from 8 am - 5 pm

Support Hotline for problems with the bank communication
ebicssupport@s-servicecenter.at+43 (0)5 0100 – 50310, the helpdesk is available from 8 am - 5 pm

Order types and business transaction formats (BTF)

EBICS Parameter

Download the PDF with the encryption and authentication keys. ATTENTION: Please select the desired institute.

EBICS Availability & Helpdesk

Please contact

Robert Konrad

Head of Group Transaction Banking

E-Mail

Reinhard Keinrath

Head of Cash Management & Digital Sales

E-Mail