Login to your Business Banking

s Identity on your smartphone or s Identity on your desktop

For the login you need:

• Your access data to Telebanking Pro, which you received via s Box, by post or from your admin, as well as your user or disposer.
• Your mobile phone with the activated s Identity app or the activated s Identity Desktop app. 

Note: Activation codes expire after 14 days from creation. Each code is used up when it is used to activate a device. Therefore, please consider in advance which device you would like to activate. You can subsequently activate up to 3 additional devices with new codes.

Login with s Identity:

1. Open the website  https://www.sparkasse.at/tbp
2. Enter your 9-digit user number or disposer number or your user name in the field "User identification”
3. Select the login method "s Identity" and click on "Start login".
4. Open s Identity on your smartphone or desktop and log in with your PIN. At s Identity you will be asked for which product you want to activate s Identity. Select "George ". You can find the step-by-step instructions here:
   s Identity App Guide for Telebanking Pro
   s Identity Desktop Guide for Telebanking Pro
5. Compare the verification code displayed at George Business with the one you see at s Identity.
6. Confirm your login with s Identity. If your login is successful, you will be taken directly to your Telebanking Pro dashboard. 

CardTAN

For the login you need:

• Your access data to Telebanking Pro, which you have received via s Box, by post or from your Admin.
• your user number or disposer number
• a TANCard from Erste Bank / Sparkasse
• a TAN generator

Login with cardTAN:

1. Open the website  https://www.sparkasse.at/tbp
2. Enter your 9-digit user number or disposer number or your user name in the field "User Identification".
3. Select the login variant "cardTAN" and click on "Start login".
4. Insert your TANCard into the TAN generator and enter your 5-digit Electronic Banking PIN (EB-PIN).
5. Press the TAN button. The calculated 7-digit TAN appears on the display.
6. Enter the TAN in the password field ("cardTAN OTP") on the login page and click on "Login". If the check is successful, you will be taken to the Telebanking Pro Dashboard.

Tip: If the password you entered was incorrect, simply generate a new password using the TAN generator.

SMS-OTP (One Time Password)

For the login you need:

• Your access data with user number or disposer number for Telebanking Pro, which you received via s Box, by post or from your administrator.
• Your user number/disposer number
• Your mobile phone with the number you have provided

Login with SMS-OTP:

1. Open  https://www.sparkasse.at/tbp in your browser.
2. Enter your 9-digit user number or disposer number in the "User identification" field and start the login. If your administrator has already given you a user name ("alias"), you can enter this instead of the user number.
3. Select the login option "SMS-OTP" and click on "Start login".
4. Enter your personal EB PIN (Electronic Banking PIN) in the password field ("EB PIN") on the login page and click on "Start Login". You will receive the OTP (One Time Password) on your mobile phone. The OTP is valid for 5 minutes.
5. In the password field ("SMS OTP") of the login page, enter the 7-digit OTP you have received and click on "Login". If the password is successfully verified, you will be taken to the Telebanking Pro Dashboard. If the OTP you entered was incorrect, you will be sent a new password.

Note: After 4 incorrect entries, your access will be blocked. Please contact your admin to reactivate your access. If you are a disposer with an active disposer number, please contact the 24-hour customer service:
Calling from within the country: Tel. 05 0100 + sort code of your Sparkasse
Calling from abroad: Tel. + 43 5 0100 + sort code of your Sparkasse