Customer information: coronavirus (Covid-19)

Current information and availability

Coronavirus (Covid-19)

Current information and availability

The health and well-being of our customers and employees is our top priority. This is why we are diligently supporting the Austrian government’s measures to contain the spread of coronavirus.

Our availability

In difficult times, cohesion and mutual assistance are particularly important. This is why we are here to support you.

How to contact us:

Security in our branches

We want you to feel safe whenever important transactions require you to visit one of our branches. Therefore, we have taken several security measures:

  • We keep a safety distance 2 meters from other people.
  • We wear a FFP2 mask - please do the same.
  • Our employees wash their hands several times a day.
  • We refrain from shaking hands.

If it is crowded inside please wait in front of the branch.

Important: Please postpone any visits to our branches if you happen to feel ill!

Recommended: make contactless payments

The World Health Organization (WHO) recommends avoiding cash payments for hygienic reasons. This measure can also help stem the spread of coronavirus.