Customer information: coronavirus (Covid-19)

Current information and availability

Coronavirus (Covid-19)

Current information and availability

The health and well-being of our customers and employees is our top priority. That is why we are diligently supporting the Austrian government’s measures to contain the spread of the coronavirus.

Our availability

One thing is particularly important in challenging times: cohesion and mutual help. We are of course there for you and would be happy to advise you best by phone and George. For your own and for the protection of our employees, we ask you to come to the branch only in particularly urgent cases. Our self-service foyers are available to you as usual.
You can reach us at any time:

Current information regarding our branches

In order to ensure the greatest possible protection for necessary banking transactions in a branch, we have implemented the following security measures:

  •  We maintain the recommended safety distance of 1-2 meters from other persons
  •  Our employees wash their hands several times a day
  •  We are not shaking hands

If you have any signs of illness, please postpone your visit to a branch!

A tip: use contactless payments

The World Health Organization (WHO) recommends that cash payments should be avoided for hygienic reasons. This measure can also help to stem the spread of the coronavirus.

Contactless payment

with debit- or credit card and NFC

Pay mobile

with Apple Pay® or Android smartphone

Pay online

with debit- or credit card

Transfer online

with George

Questions concerning your securities account

If you have any questions about your investments and the development of the stock markets, you should regularly read the blog postings of investment specialists or contact your advisor.