Supported Software & Versions
Software requirements for internet banking George
George App Version
When using George on your smartphone (or tablet), you should always use the latest possible version of the George app. Up-to-date versions may not only contain new features, but also additional security features to warn against or prevent fraud. It is therefore best to activate automatic updates on your Android or iOS device (in the Google Play or App Store settings). This ensures that regular updates are carried out automatically and without effort in the background.
Supported Web Browsers & Versions
An up-to-date web browser is also crucial to ensure security and stability. So please use the latest possible browser version for George on your computer. For all the browsers we officially support, we test all the essential and new features with the current and the previous main version of the browser.
Example: If the current version of Chrome is “133.0.6943”, the major version number is “133”. This means that we support all versions starting with “133” and “132” (the main version before). This applies to all supported browsers - provided they continue to receive security updates from their respective manufacturer.
Please note: If you use certain browser extensions such as content filters or ad blockers, unsupported or outdated browsers, or beta versions, malfunctions can result. If in doubt, please deactivate such extensions when using George or temporarily switch to a supported browser when using your internet banking.
Keep your Operating System up-to-date
Finally, regular updates are also essential for the security, reliability and compatibility of operating systems such as Windows, macOS, iOS or Android. You should therefore always use the latest operating system on your computer, smartphone or tablet if possible. Regular updates from the manufacturers not only provide new features - your system will also be protected against the latest threats, e.g. by closing security gaps. By activating automatic updates, regular updates can easily be carried out in the background. Please note: some updates require your device to be restarted to take effect.
Even if George seems to work without any problems on older operating systems, you run the risk that your computer or smartphone is less protected against malware than a device with newer software. Older systems are no longer supplied with security updates by the manufacturers (Microsoft, Google, Apple, etc.) after a certain point - these devices are then practically without protection against cyber criminals, who are usually well informed about known security vulnerabilities and can exploit them in a very targeted manner, e.g. to install malware without your knowledge or to control your device remotely.
Tip: With the integrated Security Check in the George app, you can quickly find out whether your app version is up-to-date, if a jailbreak has been detected on your device and which unlock method (fingerprint, facial recognition, PIN or pattern) is currently protecting your George app. You can find the Security Check in your app profile under “More” > “Security check”.