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Withdrawal from an Online Product Purchase

When purchasing a product online (distance sales contract), you may withdraw from the contract within a 14-calendar-day withdrawal period; see Section 18b(1) of the Distance and Off-Premises Sales Act (FAGG) (life insurance § 5c Insurance Contract Act (VersVG)  or, for loans concluded under Section 12(1) of the VKrG.
This period also applies to concluded loans; see Section 12(1) of the Consumer Credit Act (VKrG) and to insurance policies; see Section 5c of the Insurance Contract Act (VersVG). 
For life insurance contracts, a 30-day period applies; see Section 5c of the Insurance Contract Act (VersVG). 

You do not need to provide a reason for withdrawing. You are not required to use this form to withdraw. If you do use it, please fill out the following fields and click “Submit.”