Fraudulent calls to steal George credentials and s Identity activation codes

Currently persons are contacted in fraudulent intention by employees allegedly employed at Erste Bank or Sparkasse or s Service Center. Under the pretense that someone tried to get access to the account the fraudster claims to need a new s Identity activation code sent by mail in order to stop the problem.

But the real goal is to user this s Identity activation code to fraudulently get access to internetbanking to perform fraudulent payments or credit card transactions.

Do NOT follow such instructions!

  • They are for sure no employees of Erste Bank or Sparkasse!
    Or employees will never ask you to pass on George credentials.
  • The phone number of Erste Bank und Sparkasse is: +4350100 or 050100 (plus 5 digits extension).
    Please check the correct row of numbers!
  • Therefore: Never hand over a s Identity activation code to third parties.
    The activation codes single use case is to activate s Identity as your personal login and signing method on your device (smart phone or PC/Mac).

If you should have announced any data / forwarded an s Identity activation code or the caller’s phone number seem strange to you now, turn immediately to the help desk at our s ServiceCenter by calling: 05 0100 – 50200.

We are here for you and your questions any time.