You have locked your user or forgot your George password?

You may choose from three different ways to get a new password.

1

Using selected self-service machines in foyers of many branches of Erste Bank or Sparkasse.

 

Using BankCard and card PIN.

 

At self-service machines with George sticker by selecting the function GEORGE and unlock your user number or print a new password– easily and quickly.

 

Huge advantage: As long as George function is available you may use any foyer of any Sparkasse. Even though you are not a customer of that specific institute.

 

Special hint: Search for a branch location of Erste Bank or Sparkasse and check whether at least one machine with “George” function is available.

 

Branch search 

2

You may visit any branch of your institute during business hours.

 

An employee will unlock your user or print and personally hand over a new password.

3

Or contact our help desk at s Service Center.

 

Please provide your name and your user number or at least the IBAN of your account. A new password can be sent via mail to your postal address. Unlocking a user will be carried out in exceptional cases only.

 

Please contact the service center of your institute in order to do so:

Erste Bank05 0100 – 20111
Sparkasse: 05 0100  + sort code of your institute
e-Mailgeorge@s-servicecenter.at