Contact our George Helpdesk

If you have any questions or technical problems, the George Helpdesk team will be happy to help you around the clock, seven days a week.

You can reach the George Helpdesk:

  • via the George messaging function in the app via the “Contact” tab > “Message to advisor” button > “Internet banking - George & apps” topic
  • via the support chat in George for Computer, behind the big question mark in the bottom right corner
  • by phone on +43 (0)5 0100 - 50200
  • by e-mail to george@s-servicecenter.at


For confidential communication over the internet, we recommend that you contact us using the George message function or the support chat (if you have access to George), as the encrypted communication within George takes place directly via the bank's computer and is therefore secure, unlike communication via email.


Tip
: You can also find the general phone number of your Erste Bank or Sparkasse on the back of your debit card.