Order access authorisation for digital banking

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Our Digital Banking offers you online access to the Erste Bank or the Sparkasse – and therefore, freedom and comfort for your financial life. Decide for yourself when and where to manage your banking – on your PC, tablet or smartphone.

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Do you have several accounts at the Erste Bank and Sparkasse?
All you need is one account number to register all of your accounts for digital banking.

What should you do with accounts for which you are authorised to sign, but of which you are neither the holder nor co-holder?
Please arrange for them to be activated by your customer advisor.

Would you like to use TACs, the simple alternative to TANs?
All you have to do is state your mobile phone number – and TAC text messages are activated for you (for example: +43 664 1234567):

Why have you received a TAN list despite having activated the TAC service?
So that you can change over to TANs at any time if your mobile phone is unavailable (due to damage, loss, etc.)

Do you want to continue activating orders with the TAN list?
Then do not state your mobile phone number – and you will remain in the TAN mode.

Do you have any questions about your access authorisation?
Then please call us on +43 (0)5 0100 - 50555.

Declaration of consent
I am happy for my data to be saved, and to be contacted in the future via telecommunication media (e.g. telephone, email) by the Sparkassengruppe on interesting topics (e.g. events), products and services. This consent can be withdrawn at any time.

The Sparkassengruppe may store my personal details and contact me via telecommunications media (e.g. telephone or e-mail) to inform me about interesting topics such as events, products and services. I am aware that I can withdraw my agreement to this at any time.