You can reach us at any time

Your Erste Bank

Personally at our branches

Make an appointment with our customer service representatives.

By telephone

You can reach our 24-hour customer service by calling 05 0100 - 20111: for account information, bank transfers, card blocking, George, messages to your customer service representative – and much more.

In our self-service foyers

Take care of your banking business in roughly 1,500 self-service foyers of Erste Bank und Sparkassen – independently, low cost, and daily throughout Austria.


With George make your financial transactions easily online using your PC – and also using the app on your smartphone. At the office, from home, or when on the go. Whenever you want, around the clock.