Ombudsman’s Office

Contact us to help you with your

  • Concerns
  • Complaints
  • Feedback

Dear Customer,

we value your suggestions and ideas. Please let us know:

  • How you feel about our services
  • In case you have a complaint
  • If you have any suggestions how we can improve

We appreciate your time. Your feedback helps us to make our services even better.


Something did not go as you expected?  Reach out to us and we will find a solution.

We are here to support you. Our goal is to assist you with your requests, complaints, and concerns.

This is how you can contact us:

  • Call us: 05 0100 - 13003  – we will gladly call you back.
  • Visit us: Am Belvedere 1, 1100 Vienna – please make an appointment.
  • If you have any questions about our products, services or contact details, you will find all the information you need here. (available in German language only)

Frequently asked questions about the Ombudsman’s Office