Last Article Update 16.06.2025
A SEPA direct debit mandate is the consent of a debtor that you as the creditor are authorised to collect amounts by direct debit. At the same time, the debtor authorises their bank to carry out these direct debits. For George Business to be able to execute a SEPA direct debit, you need a correctly stored mandate in the address book. Please ensure that you have a signed SEPA direct debit mandate - this is absolutely essential. You can create mandates quickly and easily in the address book.
Please follow these steps to create a new mandate with George Business:
In your overview, navigate to the menu on the left.
Click on "Address book".
A drop-down menu opens. Select the sub-item "Mandates" here.
You will now see an overview of all the mandates you have already created.
Click on "+ New mandate" on the right side.
Fill out the form:
Select the appropriate Creditor ID.
Enter the name and address of the debtor.
Enter the mandate reference and the date of signature of the SEPA mandate.
Select the appropriate direct debit type (core or B2B).
Optionally, you can assign a description to make it easier to allocate the mandate later.
Once you have filled in all the fields correctly, click on "Save".
Your mandate will be saved and is then immediately visible in the overview.
You can access an existing mandate at any time under the menu item "Address book" => "Mandates". There you will see a list of all saved mandates.
To edit a mandate:
How to close a mandate and remove it from your overview:
Author: Tamara Berger-Feichter