24-hour service

Tel: 05 0100 direct dial 20111 (the extension is our sortcode)

Our 24-hour service staff are at your disposal every day to deal with your inquiries quickly and competently.

  • Account information

- Current and securities account balances
- Transactions and available balance
- Domestic transfers
- Standing orders and card limits


  • Card blocking

- Debit and credit card blocking
- Requests for new PINs and help with retained cards


  • Queries on netbanking and telebanking

- Inquiries about netbanking, mobilebanking, eps-Online and website
- telebanking


  • General information

- Changes in customer details (address, phone/fax no., e-mail)
- Foreign exchange rates and securities prices
- Branches, self-service machines and opening hours
- Marketing information


  • Personal banking advisers

- Appointment bookings, postponements and cancellations, and
 return call requests
- Adviser contact details

and much else besides! Use this great service.